We are still experiencing problems with split brown bins in the area. Solihull MBC will replace any damaged bins free of charge. Please call 0121 704 8000 to report your damaged bin and Solihull MBC will arrange for delivery of a replacement bin and collect your damaged one. However, due to the high demand for replacements it can take up to 20 working days to receive a replacement bin once ordered.
Solihull MBC have confirmed that some of the bins are very badly damaged and as such have been getting stuck on the vehicle lift when emptying. This has led to the crews using unsafe practices to remove the stuck bin from the lift. Therefore, if your bin is very badly damaged the crews may not be able to empty the bin. When Solihull MBC deliver a replacement bin (assuming one has been ordered) they will remove the full bin. Please note, the collection crews will still empty bins that are only slightly split.
Solihull MBC have also stated that they will accept recycling in other containers such as bags for life, woven shopping bags and plastic boxes. There is the option to collect clear sacks for recycling from their walk-in centres as a temporary interim arrangement and to assist where residents have no other form of containment for their recycling.